Cookie Policy (Cookies Policy)

TipaCharge Platform Cookie Policy

This Cookie Policy (hereinafter referred to as the "Policy") details how TipaCharge Tech (hereinafter referred to as "we," "TipaCharge," or "this platform") uses cookies and related technologies on the website tipacharge.com (hereinafter referred to as "this website"). We recommend that you read this Policy carefully to understand how we use cookies to improve your user experience.

1. Definition and Function of Cookies

A cookie is a small text file that, when you visit a website, the website server sends and stores on your computer, tablet, smartphone, or other smart device. Cookies help websites recognize your device, remember your personal preferences and operating habits, thereby providing you with a more personalized and convenient service experience.

2. Types of Cookies We Use

TipaCharge uses the following types of cookies, each with a specific purpose:

2.1 Essential Cookies

These cookies are essential for the basic functions of the website and are the foundation for ensuring the normal operation of the website.
Used to support user authentication, maintain login status, remember shopping cart contents, process payment transactions, and other core functions.
Without these cookies, many basic services of the website will not be available.
These cookies are usually set only when necessary and are directly related to providing the services you request.

2.2 Performance and Analytics Cookies

Collect anonymous statistical data about how visitors use our website.
Help us understand users' browsing patterns, most popular pages, technical issues encountered, etc.
Used to monitor and improve website performance and optimize user experience.
The information collected is aggregated data and does not contain personally identifiable information.

2.3 Functionality Cookies

Remember your personal preference settings, such as language selection, font size, page layout, etc.
Store your custom settings, such as currency units, time zones, shipping addresses, etc.
Remember your previous actions and choices to avoid repeated settings.
Provide a more personalized and convenient user experience.

2.4 Advertising and Targeting Cookies

Used to display personalized advertising content related to your interests.
Limit the frequency of specific ads to avoid repetitive delivery.
Evaluate the effectiveness and impact of advertising campaigns.
Share information with our advertising partners to provide more precise ad delivery services.

3. Cookie Lifespan

The cookies we use can be divided into two categories based on their duration:

3.1 Session Cookies

Temporary cookies, only valid during your browser session.
When you close your browser, these cookies are automatically deleted.
Mainly used to maintain the basic functions of the website and temporary state storage.

3.2 Persistent Cookies

Stored on your device for a long time until they expire or are manually deleted.
The expiration time varies depending on the specific purpose of the cookie, ranging from a few days to several months.
Used to remember your long-term preference settings and behavioral characteristics.

4. Cookie Management and Control

You can manage the use of cookies through browser settings. Here are common cookie management options:

4.1 Browser Settings

View and delete stored cookies.
Set cookie acceptance level (fully accept, partially accept, or completely reject).
Configure cookie permissions for specific websites.
Enable or disable third-party cookies.
Set automatic cookie clearing rules.

4.2 Cookie Setting Guides for Mainstream Browsers

Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Microsoft Edge: Settings > Cookies and site permissions
Safari: Preferences > Privacy > Cookies and website data

Please note: Disabling certain cookies may affect some functions of the website, resulting in the inability to use specific services or affecting the user experience.

5. Instructions for the Use of Third-Party Cookies

Our website uses the following third-party services and their related cookies:

5.1 Analytics Services

Google Analytics: Used for website traffic statistics and user behavior analysis.
Hotjar: Used for heatmap analysis and user experience optimization.
Mixpanel: Used for user behavior tracking and conversion analysis.

5.2 Social Media Integration

Facebook Pixel: Used for social media marketing effect tracking.
Twitter Button: Used for social media sharing function.
LinkedIn Insight Tag: Used for professional social network integration.

5.3 Advertising Services

Google Ads: Used for search engine and display advertising.
Facebook Ads: Used for social media advertising.
Amazon Advertising: Used for e-commerce platform advertising display.

Each third-party service has its own privacy policy and cookie usage rules. It is recommended that you review the privacy policies of relevant service providers for detailed information.

6. Policy Updates

We reserve the right to update this Cookie Policy at any time. When we make significant changes to this Policy, we will:

Post an update notification in a prominent position on the website.
Notify registered users via email (if applicable).
Keep the old version accessible for 30 days after the policy update.
Indicate the latest update date and version number.

7. Contact Us

If you have any questions, suggestions, or need help with our Cookie Policy, please feel free to contact us through the following channels:

Email: privacy@tipacharge.com
Customer Service Hotline: 400-500-8826
Online Customer Service: Visit tipacharge.com
Mailing Address: 301, Bldg. B, Kaihui Mao Ind.Park, Liyuan Rd., Heping Comm., Fuhai，St., Bao'an Dist., ShenZhen, China

Our privacy team will respond to your inquiry within 48 hours of receipt.

8. Effective Date

This Policy is effective from February 15, 2025.

Last Updated: February 15, 2025
Version Number: v1.0