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Frequently Asked Questions
What's your minimum order quantity (MOQ) for OEM/ODM orders?
No MOQ for standard products - start with just 1 unit. Custom solutions available from 50 units. Our 200K+ annual capacity ensures smooth scaling as you grow.
What customization options do you provide?
We offer comprehensive customization including:
- Hardware: Power capacity, charging ports, casing design
- Software: Payment systems, user interface, management platform
- Branding: Logo, color schemes, packaging
- Market-specific compliance modifications
How do you ensure product quality and safety?
We maintain rigorous quality control with:
- ISO 9001 certified manufacturing process
- 98% quality pass rate
- CE, FCC, RoHS certifications
- 100% testing before shipment
- Industry-leading warranty support
What is your typical production and delivery timeline?
Our standard timeline:
- Sample development: 7-15 days
- Mass production: 25-35 days
- Delivery: 5-15 days (varies by destination)
We prioritize efficiency while maintaining our high-quality standards.
What makes TipaCharge different from other power bank manufacturers?
Hardware-software integration expertise, proven by 1.5M+ successful deployments across 30+ countries. Local payment solutions, 98% quality rate, and dedicated R&D team ensure your market success.